Atlanta Airport Limousine GTM - Policies
"We Are Here To Get You There" - "We Are Here To Get You There"
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Any balances due must be paid UPON ARRIVAL of the limousine, and payment must be CASH, MONEY ORDER or CREDIT CARD. Checks are accepted up to 15 days in advance of the event.
1) Price listed is an estimate based on services listed. Additional time or services will result in additional charges, at standard rates, calculated at end of trip. (2) Deposits and payments are NON REFUNDABLE without written approval by company management. (3) Overtime pay will apply after the first 15 minutes of prearranged time in half-hour increments at the standard hourly rate plus normal charges; SUBJECT TO CONTINUED VEHICLE AVAILABILITY.

SEDAN and SUV =  Cancellations are not charged full price if notification is made in excess of 2 hours before the pickup. On trips where the pickup is more than one and a half hours from the service office, the cancellation must be made 2 hours before required dispatch time. Not giving required notice may result in cancellation charges up to the full rate for the trip.
LIMOUSINE = 48 hours prior to the scheduled pick up time
VAN = 48 hours prior to the scheduled pick up time
STRETCH =48 hours prior to the scheduled pick up time
BUS =48 hours prior to pick up date and time, plus any prepaid permits or entrance fees
Full fare rates plus applicable fees and taxes will be charged unless vehicle is canceled within the guidelines listed above.
Event date and time is the estimated time to leave our office.   If event transportation is canceled more than 2 weeks in advance a full refund will be issued.  If  event transportation is canceled between one and two weeks from the event a 25% cancellation fee will apply.  If  event transportation is canceled between 2 days and 7 days from the event a 50% cancellation fee will apply.  If  event transportation is canceled between  24 and 48 hours from the event a 75% cancellation fee will apply.  If  event transportation is canceled with less than 24 hours notice from the event a 100% cancellation fee will apply.
Adverse weather or road conditions:  may be subject to additional charges.
Applicable Fees and Taxes: additional charges that apply to a reservation such as: tolls, parking, fuel surcharge, sales tax, etc.
Credit Card Charge Back Fees: will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction.
Changes in Credit Card Billing:  25 or more days past trip date will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction plus any charges assessed from the bank .
Child/Baby Seat/Booster Seat(s): Available upon request
Damages to Vehicles/Cleaning Fee:  incurred by the Renter and/or party of the Renter – including but not limited to broken glasses and/or replacement, upholstery rips or replacement based on repair easement or any interior or exterior damage caused by the Renter or party of the Renter.
Debit Visa/Master card Bank Cards (Pre-Authorization):  GTM & Hospitality Inc. does Pre-Authorize all Credit/Debit card for 125% of the estimated charges. If you do not wish to use your Debit Card as final payment, it is strongly advised not to use a Debit Card when reserving your ground transportation arrangements. Please refer to Credit Card Charge Back Fees if your Debit Card has been charged and you want to use another payment type.
Pre-Authorizations hold funds and are in effect for approximately 72 hours (3 business days) depending on your individual bank.
Discounts/Adjustments: A customer is able to receive ONE Discount/Adjustment per trip. The use of multiple Discount/Adjustments is prohibited. 
Special Discount Adjustments for: clients who use SUV and Sedan service Two to Three times a week. 
Extra Stop Charges: vary on location and deviation from most efficient route from Pick-Up to Drop-Off location.
Fuel Surcharge Rate:  fuel surcharge will be based upon the per gallon gasoline price published by the department of energy U.S. midgrade reformulated retail gasoline ( for the central Atlantic region utilizing
Fuel Surcharge Percentage:  will be updated on the 1st of every month and be calculated on the base fare plus any additional stops.  
Holiday rates will be assessed on the following days:
New Years
Presidents Day
Memorial Day
July 4th
Labor Day
Friday after Thanksgiving
Christmas Eve
Christmas Day
New Years Eve
Lost or Damaged Items: GTM & Hospitality Inc. is not responsible for items that are left in the vehicle, lost or damaged. GTM & Hospitality reserves the right to charge a delivery/ shipping and handling fee for returning lost items if found.
Late Night Fee:  GTM & Hospitality does not charge a Late Night Fee.
Luggage Cart:   Any luggage cart fee incurred will be passed thru to the billable parties and added to a customers invoice.
Atlanta Georgia State Sales Tax:  This tax is assessed by the State of Georgia and is calculated on all charges.
No Show Charges/Cancel on Arrivals:
Failure to cancel a trip in accordance with the Cancellations Guidelines will be subject to a full fare charge, wait time, plus all Applicable Fees and Taxes.
Proms/School Dances:  Must be booked by adult with signed Parental Agreement before services will be rendered.
Parking: Any parking fee incurred will be passed thru to the billable parties and added to a customers invoice.

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